Straight answers to the questions we hear most often. If yours isn't here, ask us directly — it costs nothing to check.
Yes. Our migration advice is provided by registered migration agents holding a current MARN, and our legal services are provided by qualified practitioners. We're happy to provide registration details on request.
Fees depend on the complexity of your matter and the visa or service involved. We provide a clear, itemised quote after your initial consultation, before any work begins.
Yes. We offer online and phone consultations alongside in-person appointments at our Richmond, Deer Park, Dandenong, Geelong and Epping offices.
We'll confirm your booking, ask you to bring or send through relevant documents, and use the first consultation to understand your situation and outline realistic options.
Most student visa holders can work part-time while their course is in session, and full-time during scheduled breaks. Conditions vary, so we confirm your specific work rights as part of your application.
Generally yes, though some providers require a Letter of Release. See our Change of Education Provider service for guidance specific to your situation.
A CoE is issued by your education provider once you've accepted an offer and met any conditions. You need a valid CoE to apply for or maintain your student visa.
Eligibility depends on whether your occupation appears on the relevant skilled occupation list for your chosen visa subclass. We check this as part of your initial consultation.
Most skilled and many employer sponsored visas require a positive skills assessment from the relevant assessing authority before you can apply. We coordinate this for you.
Broadly, 189 is a points-tested independent visa with no sponsorship needed, 190 requires state or territory nomination, and 491 is a provisional visa for regional areas. We'll help you work out which fits your points and goals.
Financial, social, household and commitment evidence — things like joint finances, shared bills, photos, and statements from people who know your relationship. We help you structure this properly.
Partner visas are processed in two stages (provisional, then permanent) over an extended period. We'll give you a realistic estimate based on current processing times when we review your case.
It's a requirement that at least half your children live in Australia, or that you have more children in Australia than in any other single country. We check this as part of your eligibility assessment.
Depending on the decision, you may have a right of review at the Administrative Appeals Tribunal, usually within a strict time limit. Contact us immediately so we can confirm your deadline.
It's a discretionary power, not a guaranteed outcome, and is generally only relevant once other review avenues are exhausted. We'll give you an honest assessment before you proceed.